Sms is an interactive way of communication, commonly known as texting. Sms banking has helped a great deal in sending information to its customers, in terms of withdrawing and depositing transactions. This enables one to get all the required information without necessarily going to the bank.
Sms can be sent through mobile phones, most feedback is got through same means. Media houses, different companies, banks and some churches find it convenient and highly affordable to pass information to many people through short message and also to charge for services such as commenting on a topic on TV or radio. This becomes affordable for the customer’s than calling and thus helps the media houses and other business firms such as bank to have more interactions with their clients / customers.
Sms has proved to be essential especially with its increase of users and reduction of costs by many communication companies so as to satisfy their customers’ demands.